Method

From observation to knowledge transfer

The iSDO method turns an intuition or real-world problem into a useful, testable and transferable response.

  1. Observe

    Understand uses, constraints, weak signals and friction points.

  2. Structure

    Clarify information, roles, flows and objectives.

  3. Prototype

    Build a first version concrete enough to evaluate.

  4. Test

    Put the proposal to work in real conditions.

  5. Industrialise

    Stabilise, automate and make reliable what has proved useful.

  6. Transfer

    Train, document and empower users.

An adaptable method

For media, the prototype may be an editorial format; for a dashboard, an initial set of indicators; for training, testing focuses on understanding and adoption.